We are currently unable to serve in your country.

Online shop for pet

Stock Information

In the online store you can consult all the information you need regarding the delivery of your order, before you even pay.

On each item page you will see the following information:
Estimated shipping date: right above the "add to cart" button you will see the date we will ship the item. Most of the time you will see "Ships in 24-48h" - this means that we have stock for immediate shipment. In some exceptional cases, you may see a specific date like "Shipping in 3-5 days", which means that the item is on its way to our warehouse and should arrive within that time frame.
Red bar at the top of the page: indicates the estimated time of arrival in cases of extended out of stock.
Delivery in 24-48h: Once the item is in our warehouse, we ship it immediately and you receive it 24-48h later at your address. You will always receive a shipping notification when your order is shipped.
Units in stock: please note that if we have 4 units of a product in stock you will see the information "Delivery in 24-48h". But if you order 6 units of that product, the order will be pending until more units arrive from the supplier, with a longer delivery date.
Stock Reserve: The stock of your order is only blocked after the order is paid.

Delivery time

Start by checking online the expected date of the item you want, before you make the payment, as explained above.
Orders are delivered to your address in 24-48h if we have stock available for immediate shipment
Orders paid by 3pm are shipped the same day and delivered the next day (if stock is available)
Saturday delivery
Orders for Saturday delivery must be paid by 3pm on the previous Friday
If stock is not available immediately, the order will be delivered on a later Saturday

Delivery Methods

By carrier to the address you specify (Sea Way for Islands)

Picking up orders at the warehouse

If you prefer, the order can be picked up personally at our warehouse, with no shipping costs, regardless of the value of the purchase. Simply select this alternative in the delivery options.

We are located in Parque Industrial Meramar II, Armazém 9, in Cabra Figa, 2635-047 Rio de Mouro (near Tabaqueira)

Note: orders are not available immediately, nor is it possible to buy directly from the warehouse, so please wait for our email notification before going to the warehouse.

This site uses our own and third pary owned cookies, in order to give you a personalized service. If you continue to navigate on our site, we consider you accept their use. Either way, you can change the settings on your browser. For more information, please refer to our privacy policy.